FAQ
Q: Do I have to be based in Lexington, or have my event in Lexington to use your services?
A: No. Lexington Event Company is headquartered in Lexington, Kentucky - but we have vast experience serving clients across the U.S. Whether than means you're hosting an event in our nearby region - or you’re taking a group to a city or state across the country, we can help.
Q: DO YOU HAVE MINIMUM REQUIREMENTS FOR THE SIZE AND SCOPE YOU WILL WORK WITH?
A: No. We can work with any size event, any scope, any timeline. Part of what makes us different from other agencies is that we don’t have minimums - we cater our services to your actual needs, not a commission threshold you need to meet.
Q: How do you determine your pricing?
A: Our prices vary based on a number of factors, such as; scope, scale, lead time, areas of service, number of estimated hours pre-production, number of estimated hours on-site, staff quantities, etc. Our first step is to learn more about your event, your needs, and where you need/want support, so we can create a custom proposal to match.
Q:What types of events are you accustomed to planning?
A: We can produce any time of corporate or social event. We have extensive experience producing corporate meetings, conferences, trade shows, annual events, festivals, fundraisers, sales meetings/rallies/kick-offs, experiential events, incentives trips, presidents club events, appreciation events, holiday events, milestone celebrations, political events, and more!
Q:What IS THE PROCESS WHEN becoming your client?
A: Typically our first step is to schedule a discovery call. This is normally 30-60 minutes and we chat through a list of questions about your event details, the goals, your desired outcomes and objectives, budget, and more. Then, we put together a custom proposal for your event and schedule a follow up call to review the proposal details and scope. Once we nail down the final details, a contract is sent and the fun part begins!
Q:What IS THE PROCESS LIKE during the planning phase?
A: We set a meeting schedule early in the process, depending on the lead time and the scope/size of the event. Our planning meetings are predominantly conducted virtually, and last an hour. All clients get a custom client portal, private to them which houses all contracts, communications, deadlines and details. This is a central location that houses all the event data so that it can be easily accessible by all stakeholders in real time, 24 hours a day. Everything is transparent, and all stakeholders are included in every step of the process, along the way.
Q:WHO FROM YOUR TEAM WILL BE WORKING ON OUR EVENT?
A: We have an extensive network of individuals who work with and for us, and our clients. The event managers and professionals dedicated to your event will be determined once we have a better idea of the scope, scale and needs for the event. We will review these roles and individuals with you at the start of the planning relationship.
Q:What services does your team have experience providing or overseeing?
A: Our team has a diverse portfolio of event experience and expertise - which we leverage on our clients behalf. This means you get the best of the best working towards one common goal - making your event a success. We have experts in; logistics, accounting & finance, food & beverage, entertainment, travel & accommodations, project management, creative & design, A/V & technology, design & aesthetic planning, operations, sales & sponsorship, venue management, staffing & training, registration & guest services, and so much more!
